Terms of Service

MediaCreators, LLC ("MediaCreators", "Company", "we", "us", or "our")
Last Updated: September 18, 2026
Effective Date: September 21, 2026
Contact: legal@mediacreators.io

The Short Version

We provide a platform for content creators to manage their business.
You own your content. We never sell your data.
We can suspend accounts that violate these terms.
Disputes go to arbitration, not court (except small claims).

1. Who We Are and What We Build

MediaCreators, LLC is a Delaware limited liability company. Mailing address: 2810 N Church St, STE 89584, Wilmington, DE 19802, United States.

MediaCreators operates mediacreators.io, a SaaS platform that provides content creators with analytics intelligence (Creator Business Score), video streaming infrastructure, audience monetization tools, and membership management - functioning as a business layer on top of platforms like YouTube, Instagram, and TikTok.

These Terms govern your use of our platform, APIs, and any related services (collectively, the "Service").

2. Acceptance

By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service. If you are using the Service on behalf of an organization, you represent you have authority to bind that organization.

3. Eligibility

You must be at least 18 years old to use the Service. By using it, you confirm you meet this requirement. We do not knowingly provide services to minors.

4. Your Account

You are responsible for:

Keeping your login credentials confidential
All activity that occurs under your account
Keeping your account information accurate and current

Notify us immediately at legal@mediacreators.io if you suspect unauthorized access to your account.

Google Sign-In: If you authenticate via Google OAuth, you authorize us to receive your name, email, and profile picture from Google. We do not receive your Google password or access to your Google account beyond what you explicitly authorize.

5. What You Can Do With the Service

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes as a content creator or creator business operator.

Feedback

If you provide suggestions, ideas, enhancement requests, or other feedback about the Service, you grant MediaCreators a perpetual, worldwide, irrevocable, royalty-free right to use and incorporate that feedback without restriction or compensation. This does not transfer ownership of your Creator Content.

6. What You Cannot Do

You agree not to:

Use the Service for any illegal purpose
Attempt to reverse engineer, decompile, or extract our source code
Scrape, crawl, or bulk-extract data from the platform beyond normal API usage
Use the Service to build a competing product
Upload content that infringes third-party intellectual property
Impersonate another person or entity
Circumvent any access controls or security measures
Upload malware, viruses, or harmful code

Participation in any streaming community on the Service — by you or your audience — is additionally governed by our Community Standards, which are incorporated into these Terms by reference.

7. Restricted Data

Unless MediaCreators expressly agrees in writing and the parties sign any required additional agreement, the Services are not designed for and you must not submit:

Protected health information subject to HIPAA
Payment card data subject to PCI DSS, other than through our designated payment processors
Government-issued identification numbers or bank credentials
Biometric identifiers used to identify a person
Other data subject to sector-specific regulatory or certification requirements that the Services are not documented to support

You are responsible for ensuring that your use of the Services complies with applicable law and for determining whether the Services meet the requirements applicable to your use case. MediaCreators does not hold SOC 2 Type II, ISO 27001, HIPAA, PCI DSS, or FedRAMP certifications. Nothing in this section limits our obligations under the DPA or applicable law.

8. Your Content

8.1 You Own Your Content

Any content you upload, stream, or publish through the Service ("Creator Content") remains yours. We claim no ownership over it.

8.2 License You Give Us

To operate the Service, you grant MediaCreators a limited, worldwide, royalty-free license to:

Host, store, and deliver your Creator Content to your audience
Create technical copies necessary for streaming and delivery
Generate analytics and performance data from your content
Train AI/ML models on your content just to improve your own business

This license is solely to operate the Service for you and ends when you delete the content or close your account.

8.3 What We Will Never Do

We will never:

Sell your Creator Content to third parties
Distribute your Creator Content outside the Service without your authorization
Use your Creator Content to train AI/ML models for general use

8.4 Content Standards

You are responsible for ensuring your Creator Content:

Does not infringe third-party intellectual property
Complies with all applicable laws
Does not contain harmful, abusive, or illegal material

We reserve the right to remove content that violates these standards.

9. DMCA and Copyright

MediaCreators, LLC respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA), 17 U.S.C. §512.

Designated Copyright Agent
Copyright Agent
MediaCreators, LLC
2810 N Church St, STE 89584
Wilmington, DE 19802, USA
Email: legal@mediacreators.io
Phone: +1 (740) 990-2600
DMCA Registration Number: DMCA-1079738

To report copyright infringement: send a notice that meets the requirements of 17 U.S.C. §512(c)(3) to the Designated Agent above (subject line: "DMCA Takedown Notice"). Full notice and counter-notification requirements are set out in our Copyright & DMCA Policy.

We will respond to valid notices promptly and in accordance with the DMCA safe harbor provisions (17 U.S.C. §512).

In accordance with 17 U.S.C. §512(i), MediaCreators will, in appropriate circumstances and at its discretion, terminate the accounts of users who are repeat infringers.

10. Third-Party Integrations

The Service integrates with third-party platforms including YouTube, Instagram, TikTok, Google, Stripe, and others. Your use of these integrations is also subject to those platforms' own terms of service. We are not responsible for third-party platform actions, including policy changes that affect your account or content.

YouTube API Services: MediaCreators uses YouTube API Services to authenticate users and synchronize channel data. By connecting your YouTube account, you are agreeing to be bound by the YouTube Terms of Service and the Google Privacy Policy.

Data Retention & Revocation: Data retrieved from the YouTube API (such as channel membership status) is cached for performance but is not stored indefinitely. We automatically refresh or purge YouTube API data within 30 days of retrieval. In addition to our normal procedure for deleting stored data, you can revoke MediaCreators' access to your data at any time via the Google Security Settings page.

MediaCreators is an independent product and is not endorsed by, sponsored by, or affiliated with YouTube or Google. References to other third-party brands (for example, Netflix) are nominative only and do not imply endorsement or affiliation.

We may reference third-party creator names, handles, logos, and channel identifiers for nominative and informational purposes, including search, analytics previews, and public estimate pages. Such references do not imply partnership, sponsorship, endorsement, or affiliation with the respective rights holders.

If you are a rights holder and believe a name, logo, or identifier should be removed or corrected, contact legal@mediacreators.io and we will review the request promptly.

11. Analytics and Creator Business Score (CBS)

The Creator Business Score (CBS) is an informational metric generated from publicly available data and data you provide. It is:

An estimate, not a guarantee of any business outcome
Subject to change as underlying data changes
Not financial or investment advice

We may compute CBS metrics using public data (YouTube, Instagram, TikTok, etc.) before you create an account, as part of our free intelligence layer. By claiming your profile, you consent to this use.

Public estimate pages (including /x/<creator-handle>) may display modeled revenue potential ranges and related score outputs before account connection. These outputs are provided for informational purposes only, are not guarantees of business performance, and may change based on data recency, data quality, platform changes, and account-connected signals.

MediaCreators may provide growth strategy and implementation support under paid plans, but no advisory service guarantees a specific income, conversion, or growth result.

Automated and AI-assisted analysis: Some product features (including CBS and public estimate pages) may use automated or AI-assisted analysis of available data. Outputs can be incomplete or incorrect and are not professional, legal, financial, or investment advice. Consistent with Section 8.3, we do not use your Creator Content to train AI/ML models for general use.

No high-impact decisions. You must not use outputs from AI-assisted features (including Creator Business Score, estimates, and automated analytics) as the sole basis for decisions that have legal, financial, or other significant effects on any person. AI outputs are informational tools and must be reviewed by qualified humans before acting on them.

No training guarantee. We do not use your content or data to train general-purpose AI or machine learning models. Any AI processing is limited to providing and improving the specific features you use.

Trademark and product notice: "Creator Business Score", "CBS", "Login with my sub™", and "Smart Ads Engine™" are proprietary MediaCreators product identifiers and may be protected as trademarks, service marks, or trade dress where applicable. You may not use our marks in a way that implies endorsement, partnership, or origin without prior written permission.

Related methods, systems, and implementation flows behind these products may also be subject to current or future patent filings and other intellectual property protections where applicable.

12. Payments and Subscriptions

12.1 Fees

Paid features are billed in advance. All fees are in USD unless otherwise stated. Prices are exclusive of applicable taxes unless otherwise stated. By subscribing, you authorize us to charge your payment method on a recurring basis.

12.2 Cancellation

You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of your current billing period. You will retain access until that date.

12.3 Refunds

We do not offer refunds for partial months or unused service. Exceptions may be made at our discretion or as required by law (including consumer protection laws in your jurisdiction).

12.4 Payment Processor

Payments are processed by Stripe. We do not store your full payment card details. Stripe's privacy policy applies to payment data.

12.5 Smart Ads and Advertising Features

If you use the Platform's advertising and monetization features ("Smart Ads"), your use is additionally governed by the Smart Ads Terms & Conditions. Smart Ads billing is based on impressions (CPM) as detailed in those terms, and is separate from your subscription fees. In the event of a conflict between these Terms and the Smart Ads Terms regarding advertising features, the Smart Ads Terms prevail.

13. Data and Privacy

Your use of the Service is governed by our Privacy Policy, which is incorporated by reference into these Terms. By using the Service, you also agree to our Privacy Policy.

14. Termination

14.1 By You

You may close your account at any time by contacting us at legal@mediacreators.io or through your account settings.

14.2 By Us

We may suspend or terminate your account if you:

Materially breach these Terms
Fail to pay fees when due
Engage in fraudulent or harmful activity

We will provide reasonable notice before termination except in cases of serious violations or legal requirements.

14.3 Effect of Termination

Upon termination:

Your access to the Service ends
Your Creator Content will be retained for 30 days, after which it will be deleted
You may request a data export within that 30-day window
Payment obligations for services already rendered survive termination

15. Service Availability and Changes

We aim for high availability but do not guarantee the Service will be available at all times. We may modify, suspend, or discontinue features with reasonable notice. Material changes that reduce core functionality will be communicated at least 30 days in advance.

16. Beta and Experimental Features

MediaCreators may identify features as beta, preview, experimental, or early access. These features:

May be incomplete, change without notice, or be discontinued at any time
Are provided without service level commitments
Are provided "as is" to the maximum extent permitted by law

Use of beta features is at your own risk. We welcome feedback but make no commitment to maintain or develop any beta feature.

17. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

18. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID TO US IN THE PRIOR 12 MONTHS OR (B) $100 USD.

WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF DATA, REVENUE, OR PROFITS.

These limitations do not apply to: (i) our gross negligence or willful misconduct; (ii) our obligations under the Privacy Policy; or (iii) liability that cannot be limited by applicable law.

19. Indemnification

You agree to defend and hold harmless MediaCreators and its team from claims arising out of your use of the Service, your Creator Content, or your violation of these Terms.

MediaCreators indemnification. MediaCreators shall defend and indemnify you against third-party claims alleging that the Services (excluding your content) infringe the intellectual property rights of a third party, provided that you: (a) promptly notify MediaCreators of the claim; (b) grant MediaCreators sole control of the defense and settlement; and (c) provide reasonable cooperation. This obligation does not apply if the claim arises from your modifications, combination with non-MediaCreators products, or use outside the scope of the Services.

20. Dispute Resolution

20.1 Good Faith First

Before filing any formal claim, both parties agree to attempt to resolve disputes informally for 30 days by contacting legal@mediacreators.io.

20.2 Arbitration

Any dispute relating to these Terms will be resolved by binding individual arbitration, and not in court or by class action, except where prohibited by law. You waive the right to participate in a class action. Unresolved disputes will be settled through binding individual arbitration under AAA Commercial Rules in Delaware. Exception: Either party may bring claims in small claims court for disputes within that court's jurisdiction.

20.3 Class Action Waiver

All claims must be brought individually, not as part of a class action or representative proceeding. You waive the right to participate in a class action.

20.4 Time Limit

Any claim must be filed within one (1) year of the event giving rise to the claim.

20.5 Chilean Users

If you are domiciled in Chile, you may elect to resolve disputes through arbitration administered by the Centro de Arbitraje y Mediación de Santiago (CAM Santiago) under its current rules, with the seat of arbitration in Santiago, Chile. This election must be made in writing before initiating arbitration proceedings.

21. Governing Law

These Terms are governed by the laws of Delaware, USA, without regard to conflict of law principles.

22. Changes to These Terms

We may update these Terms. For material changes, we will notify you by email or in-app notice at least 14 days before they take effect. Continued use after the effective date constitutes acceptance.

23. General

Entire Agreement: These Terms, along with our Privacy Policy, constitute the entire agreement between you and MediaCreators.
Severability: If any provision is unenforceable, the rest remain in effect.
Assignment: We may assign these Terms without your consent as part of a merger or acquisition. You may not assign your rights.
No Waiver: Failure to enforce any provision is not a waiver of our right to enforce it later.

24. Applicable Legal Framework

International Users

This Agreement complies with applicable data protection and consumer laws in the jurisdictions where we operate. In addition to the general terms above:

European Economic Area / United Kingdom: If you are located in the EEA or UK, your use of the Services is also subject to the General Data Protection Regulation (GDPR) and UK GDPR. See our Privacy Policy for your specific rights.

California (USA): If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA/CPRA). See our Privacy Policy § California Users for details.

Chile: If you are domiciled in Chile, your use of the Services is also subject to:

Ley 19.628 on the Protection of Private Life (currently in force)
Ley 21.719, which reforms and strengthens Ley 19.628 (effective December 1, 2026), including the creation of the Agencia de Protección de Datos Personales as the supervisory authority

Chilean users retain all rights granted by Chilean law, including the rights of access, rectification, cancellation, and opposition (ARCO rights), and after December 1, 2026, the expanded rights under Ley 21.719 including data portability and the right to object to automated decisions.

25. Document Structure and Precedence

Your agreement with MediaCreators consists of the following documents. In the event of a conflict between them, the following order of precedence applies (highest first):

Data Processing Agreement (DPA) — for data protection matters
Smart Ads Terms & Conditions — for advertising and impression billing
Terms of Service (this document) — for general service terms
Privacy Policy — for data collection and use practices
Community Standards — for user conduct and content policies
Acceptable Use Policy — for prohibited uses

Each document is available at our Trust & Legal center.

26. Confidentiality

Each party agrees to keep confidential any non-public information disclosed by the other party in connection with the Services ("Confidential Information"), including but not limited to analytics data, Creator Business Score metrics, business strategies, and technical information.

Exclusions. Confidentiality obligations do not apply to information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was known to the receiving party before disclosure; (c) is independently developed without use of the disclosing party's information; or (d) is received from a third party without restriction.

Compelled disclosure. If required by law, regulation, or court order, the receiving party may disclose Confidential Information, provided it gives the disclosing party reasonable prior notice (where legally permitted) so the disclosing party may seek protective measures.

27. Force Majeure

Neither party shall be liable for failure or delay in performing obligations under this Agreement due to causes beyond its reasonable control, including but not limited to natural disasters, acts of government, pandemics, war, terrorism, labor disputes, power or internet outages, or failures of third-party service providers. The affected party shall notify the other party promptly and use commercially reasonable efforts to resume performance.

28. Notices

All legal notices under this Agreement must be sent by email: to MediaCreators at legal@mediacreators.io, and to you at the email address associated with your account. Notices are deemed received when the sending party receives confirmation of delivery (or, for email, 24 hours after sending unless the sender receives a bounce notification). MediaCreators may also provide notices through the platform dashboard.

29. Contact

MediaCreators, LLC
2810 N Church St, STE 89584
Wilmington, DE 19802
United States

Email: legal@mediacreators.io
Phone: +1 (740) 990-2600
Response time: 5 business days

By using MediaCreators, you confirm you have read and agree to these Terms.